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Data Protection – Office 365 Message Encryption

Caroline Chisholm School gives users the option of using Office 365 Message Encryption (OME) to encrypt outgoing email messages. OME allows CCS Staff to send emails to external users, ensuring the message is transmitted securely, and visible only by the intended recipient. How to send an encrypted message Create a new e-mail message (Either Webmail …

Data Protection – Multifactor Authentication

Preface Multifactor Authentication (MFA) protects your account from external access if your password becomes compromised. The process works through verifying you login attempt via a mobile app. The app can be installed on any mobile device and is available on Staff iPads. If your account password is compromised, a unauthorised user would also need access …

OneDrive – Opening Files Directly from Office

If you are on a machine that cannot support the sync client (i.e. Remote Desktop), you can still access your files stored in OneDrive directly from the Office applications. Tip You can also use the same method to save files. Use File -> Save and then follow the same procedure below Steps: Click on File …

Data Protection – Choosing a strong password

Passwords protect both your personal data and the schools networks and services. Please take the time to choose a strong, memorable password or passphrase, whilst considering the guidance below: Tip Guidance on resetting your password Strong passwords Recommended techniques for inventing a strong password you can actually remember include: a mix of upper and lower …

iPad – Setting video recording quality

Using videos with a large file size with applications such as PowerPoint and Movie Editing software can lead to performance issues. Editing a large video will consume more resources on the device you are using and will make the process slower to complete. Smaller videos are also easier to transfer. To fix this, you often …

iPad – Checking and Applying iOS updates

If a message says that an update is available, tap Install Now. You can also follow these steps: Plug your device into power and connect to the Internet with Wi-Fi. Tap Settings > General > Software Update. Tap Download and Install. If a message asks to temporarily remove apps because iOS needs more space for the update, …

iPad – Transfer Photos Direct to PC

You can use the OneDrive app on the iPad to directly transfer photos to a Windows PC. The photos will then be stored in your OneDrive space, accessible from your work PC. Note This process works best when your iPad has a correctly connected wireless connection – See guidance here for how to set this …

Data Protection – How to create a secure Zip file

You may need to email a file to a third party that contains private information. To protect this data you will need to ensure it is encrypted and password protected. Staff machines have a program called WinZip installed that will allow you to created encrypted, password protected Zip file. Important Do not attach the zip …

Front of Class PC – Locking the Screen

If you need to leave your PC unattended (out of visual sight) then in the interests of data protection you are required to lock the screen. On a Windows PC, this is simple to do via the key combination shown below (Hold down Windows Key and tap the “L” key: Your screen will then lock …

Data Protection – Bitlocker to Go

Enabling Bitlocker protection on a portable storage device will protect it in the event that it is lost or stolen from unauthorised access. PC’s used by staff, will require that any portable media device is encrypted before it can be written to. This is to prevent data loss. You can read from portable storage device …

Front of Class PC – Setting Default Sound Output

You may find that sound does not output from your PC even if the rest of your sound system appears to be setup correctly. This can be due to the PC trying to output sounds to the headphone jack, rather than the speaker system. Note: If you are on a Front of Class PC and …

iPad – Removing a Wireless Network

In this guide we will show you how to remove (forget) the CCS-OpenWireless network. Removing this network is important when using services such as AirServer on Campus as it stops the iPad switching between wireless networks and interrupting the connection. Step One: Open the “Settings” app This is found on the iPad home screen Step …

Printing – How to check the tray guides

The standard size for paper in the UK is A4. The majority of the printers on site will be set to use this paper size. When replacing paper in a printer, it is easy for the tray guides to be moved away from the A4 setting. When replacing paper, ensure the tray guides are set …

OneDrive – Why use OneDrive?

View the below video to find out the advantages to using your school OneDrive to store work.

OneDrive – Making a shared file Offline with the App

You may be required to have access to a file(s) in a location that does not have internet provision. OneDrive gives you the ability to set a file into offline mode and use it with the app when the internet is not available. The following guide will show you how to do this. Step 1 …

iPad – Check Remote Desktop Gateway

If you see the below message, You may need to check that the gateway is setup correctly in the app When you sign in to Remote desktop on the app for the first time, it will create a entry in the app. This allows you to select the desktop to login to again in the future …

iPad – Connecting to Remote Desktop on a Staff iPad

Info This guide is for staff managed iPads only. For personal iPads see this guide Step One: On the iPad home screen, locate the “Connect to RD” icon and tap Step Two: Safari will open. Select “Open this page in RD Client”   Step Three: Enter your school network username and password Step Four: Accept …

Outlook Web Access – Time zone

If your email items and calendar items appear to have a time offset, it is most likely due to having the wrong time zone or region set. Follow the below steps to alter these settings to UK time: Step 1: Login to Outlook Web Access Step 2: Click Settings, and then click Options. Step3: In …

iPad – Wireless Networks

InfoStaff Assigned iPads should connect to the “TAB” network (This is auto configured for staff, no password necessary) Student / Personal iPads should connect to the “CCS-OpenWireless” Choosing / Connecting to a Wireless Network If appears at the top of the screen, you’re connected to a Wi-Fi network. iPad reconnects when you return to the …

Remote Desktop – App Pointer Mode

The pointer mode on the mobile app can be switched between “touch” and “mouse pointer”. Touch mode will follow wherever your finger is placed directly. Where as “mouse pointer” mode treats your mobile display like a track pad. Try both modes and see which you prefer. To change the mode: Tap on the 3 horizontal …