Avaya 1608 Phone User Manual
Avaya 1403 Phone User Manual
SIMS Quick Start Guide
This can be viewed via the SIMS applications from the menu shown below
To access the school internet on a iPad, you need to enter your username and password into a network agent app. Once you have done this, your iPad should stay authenticated to the school system. Before you login to the agent, it needs to be configured with some school specific settings.
The guide below shows you how to do this.
Step 1: Launch the configuration settings webclip
Step 2: Safari will appear with a download prompt
Step 3: Open the files app, tap and hold the downloaded certificate file until a menu appears. From the menu that appears select “Share”. Scroll across the shown apps until the “three dot” menu option appears. Tap that and select the “Open in Network Agent” from the list that appears.
Step 4: The Network Agent app will launch. Update or accept the certificate settings when prompted
Step 5: Enter your network username and password and tap “login”
Adobe Flash is being discontinued as a product in 2020. Flash player has long been criticised as a vector for security vulnerabilities and the slow performance of webpages.
See Adobes own announcement: https://theblog.adobe.com/adobe-flash-update/
Major browser applications (Chrome, Microsoft Edge, Firefox) have already started the process of phasing out the ability of websites to play flash content, this will most likely be the cause of you not being able to play a favourite resource on a website you have been previously been using for years. And programs such as Microsoft Office will drop support for flash content in presentations.
What does this mean for me as a teacher?
Overall the onus is on website owners to update their websites to use more modern technology under the umbrella term “HTML5”.
In the short term you can still run flash content using Internet Explorer, as it still supports Flash on all websites that require it.
In the long term it is advisable to look for replacement resources if it is apparent that a website is unlikely to update its content. The term “HTML5” is very useful when searching for modern sites. For example, if you were looking for a website that shows chemical compounds, you could google “Chemical Compounds HTML5” and you would have a fair chance of bringing up websites that are fully supported by modern browsers i.e. molview.org
Caroline Chisholm School gives users the option of using Office 365 Message Encryption (OME) to encrypt outgoing email messages. OME allows CCS Staff to send emails to external users, ensuring the message is transmitted securely, and visible only by the intended recipient.
2. Add the recipient(s) e-mail address(es), compose the message as you normally would, and hit Send when you’re finished. If you send an e-mail to a mix of CCS Staff and non-CCS recipients, the non-CCS recipients will receive an encrypted copy, and the CCS recipients will receive the message as normal. Always double-check the addresses to ensure that you’re sending the message to the intended recipient(s).
3. The recipient of your message will receive an e-mail informing them that they have an encrypted message waiting for them, and will be instructed on how to access it.
1. You will find an attachment in the email called message.html. The email should also have the following image at the bottom of the message. Save and open the message.html file, and follow the instructions contained in the attachment.
2. You will have the option to either use a Microsoft account to login and view the message (you will need to create one the first time if you don’t have an account already), or use a one-time passcode that will be emailed to you. If you expect to receive encrypted e-mails regularly we suggest that you create a Microsoft account. See the links below for additional instructions.
Multifactor Authentication (MFA) protects your account from external access if your password becomes compromised. The process works through verifying you login attempt via a mobile app. The app can be installed on any mobile device and is available on Staff iPads. If your account password is compromised, a unauthorised user would also need access to your mobile device to be able to login to your account.
This sounds time consuming
Whilst some initial setup is involved, once you have signed into a device that you trust, you can set a 60 day exception from further prompts to use MFA. Devices on the school network will not prompt you for MFA codes, so you will only need to do this on devices you use outside the school network. With so many vectors that attackers use now to compromise a users passwords, MFA has become a necessity to keep school data secure.
Is there really a big risk?
Specially crafted websites (e.g. websites designed to look like official login pages) can trick you into entering your username and password. These details are then recorded and sold via criminal networks to anyone prepared to bid on them. The risk unfortunately is real. If you don’t do so already, it is worth looking into how you can setup Multifactor Authentication / 2 Factor Authentication on services you use in your personal life. Websites such as Amazon, eBay, Outlook.com, Gmail support MFA / 2FA.
The store links below will give you the correct app for your device:
Step 1: When you login to a MFA protected school service on a computer that is outside of the schools network, you will be prompted to setup MFA.
Step 2: Select “Mobile App” and then check the “Receive Notifications for verification”. Then click “Set up”
Step 3: A QR code will be shown which you will use via the Authenticator app
Step 4: Open the authenticator app on your staff iPad or mobile phone and tap “Add account”
Step 5: Select “Work or school account”
Step 6: The app will then want to scan the QR code
Step 7: A connection will now be attempted between Office 365 and the authenticator app. A prompt to approve will appear on the app. Tap “approve”
Step 8: Click “Finished” to complete the process.
If you are on a machine that cannot support the sync client (i.e. Remote Desktop), you can still access your files stored in OneDrive directly from the Office applications.
Tip You can also use the same method to save files. Use File -> Save and then follow the same procedure below
Passwords protect both your personal data and the schools networks and services. Please take the time to choose a strong, memorable password or passphrase, whilst considering the guidance below:
Recommended techniques for inventing a strong password you can actually remember include:
The following types of password should be avoided:
Using videos with a large file size with applications such as PowerPoint and Movie Editing software can lead to performance issues. Editing a large video will consume more resources on the device you are using and will make the process slower to complete. Smaller videos are also easier to transfer.
To fix this, you often have to run the video through a compression tool to make it smaller
If you are recording video on your iPad you can avoid needing to compress your footage by getting the iPad to record smaller video files
To choose a smaller file size:
Go to the Settings App > Camera
From the list, select a acceptable smaller file size. You can see the file size savings listed.
If a message says that an update is available, tap Install Now. You can also follow these steps:
You can use the OneDrive app on the iPad to directly transfer photos to a Windows PC. The photos will then be stored in your OneDrive space, accessible from your work PC.
Open the Photos app from the start menu (Icon shown below)
You may need to email a file to a third party that contains private information. To protect this data you will need to ensure it is encrypted and password protected. Staff machines have a program called WinZip installed that will allow you to created encrypted, password protected Zip file.
Step 1: Right click on the file you want to protect and then select “Send to” -> “WinZip
Step 2: Tick “Encrypt added files” and then click “Add”
Step 3: Enter a password (use a complex password) – If unsure use passwordsgenerator.net
Step 4 – Your secure Zip file has now been created and can be emailed. When the third party tries to open the Zip, they will need to enter the password to view the files.
If you need to leave your PC unattended (out of visual sight) then in the interests of data protection you are required to lock the screen. On a Windows PC, this is simple to do via the key combination shown below (Hold down Windows Key and tap the “L” key:
Your screen will then lock and can only be opened again with your password. Only set this function if you intend to return to the classroom as this can stop others from logging in and using the PC.
If you need to keep a slide viewable on the projector, use the freeze function of the projector. This can be turned on and off
Enabling Bitlocker protection on a portable storage device will protect it in the event that it is lost or stolen from unauthorised access. PC’s used by staff, will require that any portable media device is encrypted before it can be written to. This is to prevent data loss. You can read from portable storage device without the need to encrypt it.
Encrypting a Portable drive in Windows 10
You may find that sound does not output from your PC even if the rest of your sound system appears to be setup correctly. This can be due to the PC trying to output sounds to the headphone jack, rather than the speaker system.
Note: If you are on a Front of Class PC and signed into Remote Desktop, ensure when your checking the sounds that the remote desktop is minimised.
To check this, right click the speaker icon in the taskbar and select “Open Sound Settings”
If the output is set to “Headphones” select “Speakers” and close the window.
If everything else is configured correctly this will most likely fix your sound problem
In this guide we will show you how to remove (forget) the CCS-OpenWireless network. Removing this network is important when using services such as AirServer on Campus as it stops the iPad switching between wireless networks and interrupting the connection.
Step One: Open the “Settings” app
This is found on the iPad home screen
Step Two: In the Setting App sidebar, tap “Wi-Fi”
Step Three: a list of wireless networks will appear. Tap on the blue exclamation mark that appears next to the “CCS-OpenWireless” network
Step Four: Tap “Forget This Network” and confirm
Step Five: Your iPad should automatically seek and connect to the TAB network
The standard size for paper in the UK is A4. The majority of the printers on site will be set to use this paper size. When replacing paper in a printer, it is easy for the tray guides to be moved away from the A4 setting.
When replacing paper, ensure the tray guides are set back to A4. If this setting is not used, there will is a increased likelihood of the paper being miss-fed into the printer and causing a jam.
If at any point the tray feels obstructed or difficult to move, stop and contact IT Support
View the below video to find out the advantages to using your school OneDrive to store work.
You may be required to have access to a file(s) in a location that does not have internet provision. OneDrive gives you the ability to set a file into offline mode and use it with the app when the internet is not available. The following guide will show you how to do this.
If you see the below message, You may need to check that the gateway is setup correctly in the app
When you sign in to Remote desktop on the app for the first time, it will create a entry in the app. This allows you to select the desktop to login to again in the future without having to re-enter configuration. On this entry is 3 vertical dots, tapping these dots will display a menu.
Tapping edit will show you a dialogue. Tap “Additional Options”
Tap to select “rd.ccs.northants.sch.uk”
To save the change, tap “< Additional Options”, “< Edit Desktop” and then “Save”
Info This guide is for staff managed iPads only. For personal iPads see this guide
Step One: On the iPad home screen, locate the “Connect to RD” icon and tap
Step Two: Safari will open. Select “Open this page in RD Client”
Step Three: Enter your school network username and password
Step Four: Accept the security warning if shown